If you are passionate about learning technology and have a knack for grasping how electromechanical equipment works "under the hood," this position offers you several opportunities:

• We'll teach you how to support high-precision equipment that represents the most advanced technology in the industry. 
• There is always something new to learn, as only a handful of companies in the world make this equipment. In fact, Canon owns the largest market share and we have cutting-edge, next-generation equipment creating increased demand.
• While experience is preferred, we also will consider recent graduates of relevant technical programs who can learn quickly and have the drive to excel.
• You'll train in our cleanroom -- a great place to get up to speed -- then support a high-profile customer in Oregon and travel to other customer sites to support installation, maintenance and service.
• You'll join a talented, collaborative team that works well together. And when people join us, they tend to stay as demonstrated by the longevity of our team.
• We offer competitive pay, overtime, on-call pay and one of the best benefits packages in the industry. 

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018† and is one of Fortune Magazine's World's Most Admired Companies in 2019. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

† Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners.

To be a good fit for the Engineering Technician I opportunity, you will have:

• An associate's degree or equivalent experience
• One of the following backgrounds:
  • 1 to 2 years of related technical experience with electromechanical equipment  
  • Recent completion of a directly relevant two-year technical program and a fundamental understanding of mechanical and electronic technology, as well as basic math
• The ability to quickly learn and work with high-precision equipment
• Exceptional problem-solving skills, including experience conducting analyses and using data in resolving issues
• Familiarity with MS Word, Excel and PowerPoint
• Pneumatic knowledge and experience preferred
• Knowledge of semiconductors is a plus
• Basic knowledge of networking is an advantage
• Ability to work effectively in time-sensitive, pressure situations that require quick resolution including equipment problems
• Ability to travel locally, nationally and occasionally internationally 25% of the time
• A valid driver’s license is required

Physical requirements include:

• Willingness to work in a cleanroom environment (wearing full cleanroom suit, facemask, gloves, safety glasses) required; clean room experience is a plus  
• Close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection)
• Ability to use measurement devices and/or assemble or fabricate parts at distances close to the eyes
• Ability to occasionally kneel, crouch, stoop, reach, push, pull and climb stairs or a ladder
• Ability to lift 30 pounds

The work environment may include a variety of physical conditions such as:

• Proximity to moving mechanical parts and electrical current
• Working on scaffolding and in high places, enclosed spaces, close quarters, narrow aisles and/or passageways
• Exposure to chemicals, ultraviolet light and lasers

You may train in our San Jose cleanroom facilities and work alongside a senior technician for six months to a year to get fully up to speed. You will generally work a day shift, and will also have on-call responsibilities with call-outs typically happening just a few times per month.  You'll spend most of your time in the Hillsboro / Portland area supporting a high-value client, but also travel to other sites approximately 25% of the time.

The company will not pursue or support visa sponsorship for this position.

Pictured: FPA-5550iZ2 High Productivity / High Overlay Accuracy i-line Stepper. Canon has achieved the *highest level of productivity (throughput) among all equivalent class i-line Lithography Equipment. FPA-5550iZ2 steppers optimize alignment, exposure & wafer transfer sequences, shorten wafer lot exchange times and speed up measurement and calibration processing to reduce wafer processing times.

Reporting to the Senior Manager of the Engineering Group, you will join a growing team of Engineering Technicians supporting industrial products, particularly Canon's photolithography equipment customers and enables them to utilize cutting-edge technology in their semiconductor manufacturing process. Specifically, you will:

• Install, repair, calibrate and maintain semiconductor process equipment while minimizing equipment downtime. Escalate advanced repairs, as needed, to senior-level technicians.  
• Monitor, inspect and maintain semiconductor equipment in order to prevent and minimize malfunctions.
• Maintain accurate documentation of maintenance activity and provide periodic reports.
• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to technicians; you also may provide basic instruction to customers.
• Participate in ongoing technical training to expand your technical expertise.

The Equipment
You will work on Canon's high-value, multi-million-dollar semiconductor lithography equipment, commonly referred to as steppers and scanners (pictured throughout). The equipment was developed to meet the technical requirements of a wide range of applications including, but not limited to, traditional semiconductor wafer processing in which a circuit pattern is transferred from a mask to a wafer or panel. You will be responsible for equipment maintenance and repair. This is an essential role requiring a strong sense of urgency and the ability to work effectively under pressure because downtime typically costs customers thousands of dollars per hour of non-operation.  

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Pictured: FPA-6300ESW Wide-Field / High Productivity KrF Scanners are equipped with a wide-field lens, making them the only KrF scanner in the world that can expose a full-size CMOS image sensor without stitching, because 33 mm x 42.2 mm can be exposed in one shot.

Professional development
There will be plenty to learn in this role, even if you already have related experience. Not only is the equipment complex, but our success depends upon our staying on the leading edge. The team is continuously learning about new features and innovations.

Autonomy and ownership
Once you are up to speed, we'll look to you to take ownership of your role. At the same time, of course, support is always available. In addition, while the position has individual responsibilities, you also will collaborate with teammates.

Commitment to the environment and community
Canon has undertaken several initiatives to reduce the environmental impact of our operations and our products. In addition, Canon U.S.A. believes strongly that we have a responsibility to contribute to the welfare of the communities we serve. For example, one of our most prominent programs, Canon4Kids, applies Canon product expertise to help locate missing children.

Innovation in technology
Innovation has been a key ingredient in Canon's success throughout our history. We are one of the most prolific inventors of consumer and professional imaging solutions. Canon Inc. has maintained a top-five worldwide ranking among all companies issued U.S. patents, with thousands of U.S. patents granted yearly. Every year we invest a significant portion of net sales to R&D.

Unique corporate philosophy
We embrace diversity in the workplace through the spirit of kyosei, Canon's corporate philosophy. Kyosei means "all people, regardless of race, religion or culture, harmoniously living and working together into the future." We are committed to creating a diverse work environment where all employees are respected and supported to do their very best. We are an Affirmative Action Equal Opportunity Employer M/F/D/V.

Excellent compensation
In addition to competitive compensation, including overtime, we offer a comprehensive benefits package that covers everything from your physical to financial well-being. We've teamed up with some of the most respected providers in the country to bring our employees the best in benefits. Health benefits begin on your first day of employment.

Pictured: Our company's commitment and contribution to the environment and to the world community are an integral part of Canon's management structure, product design, manufacturing, and corporate culture. Our corporate responsibility efforts include community and social involvement, support of arts and education, and environmental initiatives.

To be clear, this is not an operator role. You'll follow SOPs, but the job involves much more than ticking off the boxes. You'll need to develop a strong understanding of what is behind the procedures you perform and how the various parts of the equipment interact. You'll collect data regularly, and in addition to simply reporting it, you'll need to be able to interpret it and use it in troubleshooting. 

Technical knowledge will be essential, but just as important will be communication and interpersonal skills. You'll interact with customers often and, in addition to representing Canon effectively, you'll need to be able to probe for information. This may involve interacting with non-technical people, and you'll need to adjust your communication style accordingly. Customer service is a priority, although you also will need to manage expectations in some situations.

Those who thrive on the Technical Support team share the following qualities:

• A passion for Canon's semiconductor products.
• Self-motivation and a strong drive to excel.
• Big-picture vision as well as robust attention to detail.
• A sense of ownership and accountability.
• The ability to manage multiple tasks and priorities effectively.

Pictured: Canon's FPA-1200NZ2C nanoimprint semiconductor lithography equipment in use at Toshiba Memory's Yokkaichi Operations plant, Japan. Semiconductor lithography equipment is used to transfer circuit patterns onto a semiconductor chip.