If you have hands-on experience with semiconductor technology, solid troubleshooting skills and high aptitude for learning, this position offers you some great opportunities. You will:

• Expand your experience with new equipment and today's most advanced vacuum thin film deposition and processing technology, from Canon ANELVA, which commands the world's largest market share in the segment.
• Support industry-leading clients that use a wide variety of ANELVA products for processes such as of physical vapor deposition (PVD), Etch, Cryo Cool, Anneal and more. Quick question for you - click here
• Help support the technology that enables technology companies to innovate and create new leading-edge solutions.
• Receive on-the-job training from experienced and talented teammates to master unique technology; we are committed to setting you up for success.
• Earn competitive pay, overtime and one of the best benefits packages in the industry.

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2019† and is one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

† Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Engineering Technician II - Semiconductor opportunity, you will have:

• 2 to 3 years of experience with PVD or semiconductor vacuum equipment; an associate's or bachelor's degree in engineering is preferred. Quick question for you - click here
• Mechanical aptitude and confidence in working with mechanical assemblies. The ability to:
  • Understand electrical and mechanical drawings for troubleshooting.
  • Work independently following 3-6 months of on-the-job training.
  • Decide on problem-solving road map and follow methodical means to resolution.
  • Decide and recommend spare and consumable parts for preventative maintenance and repairs.
• Strong analytical skills for problem analysis and resolution.

Pictured: The new type of nonvolatile memory, MRAM, utilizes a multilayer stack of magnetic and nonmagnetic materials as a memory element. These materials are difficult to etch using conventional RIE processes. The NC8000 overcomes this with an ion beam etching (IBE) that offers fine control over ion beam energy and ion incidence angle.

Reporting to the Regional Manager, you will join a team that includes other local technicians and Japanese Expats. In this role, you will perform technical support of the high vacuum equipment for PVD and related robotics. We'll provide training so that you understand vacuum technology, general practices, and procedures within the semiconductor field and are able to apply such skills fluently to perform field service duties at customers' clean rooms. Quick question for you - click here

More specifically, you will:

• Be responsible to monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime.
• Troubleshoot hardware and software-related issues and implement solutions.
• Collect data for software-related issues and discuss with headquarter in Japan.
• Accurately document all maintenance activity and provide field service reports.
• Install equipment control software and maintain record of software revision history.
• Participate in the installation of equipment at customers' sites.

Pictured: HC7100 is a proven PVD tool used in hard disk drive (HDD) industry to deposit GMR and TMR stacks. This equipment is designed to yield extremely high-quality ultra-thin films, making it useful in many applications such as read-heads in HDDs, magnetic sensors and other applications involving magnetic materials.

Professional development
There will be plenty to learn in this role, even if you already have related experience. Not only is the equipment complex, but our success depends upon our staying on the leading edge. The team is continuously learning about new features and innovations.

Autonomy and ownership
Once you are up to speed, we'll look to you to take ownership of your role. At the same time, of course, support is always available. In addition, while the position has individual responsibilities, you also will collaborate with teammates.

Commitment to the environment and community
Canon has undertaken several initiatives to reduce the environmental impact of our operations and our products. In addition, Canon U.S.A. believes strongly that we have a responsibility to contribute to the welfare of the communities we serve. For example, one of our most prominent programs, Canon4Kids, applies Canon product expertise to help locate missing children.

Innovation in technology
Innovation has been a key ingredient in Canon's success throughout our history. We are one of the most prolific inventors of consumer and professional imaging solutions. Canon Inc. has maintained a top-five worldwide ranking among all companies issued U.S. patents, with thousands of U.S. patents granted yearly. Every year we invest a significant portion of net sales to R&D.

Unique corporate philosophy
We embrace diversity in the workplace through the spirit of kyosei, Canon's corporate philosophy. Kyosei means "all people, regardless of race, religion or culture, harmoniously living and working together into the future." We are committed to creating a diverse work environment where all employees are respected and supported to do their very best. We are an Affirmative Action Equal Opportunity Employer M/F/D/V.

Excellent compensation
In addition to competitive compensation, including overtime and on-call pay, we offer a comprehensive benefits package that covers everything from your physical to financial well-being. We've teamed up with some of the most respected providers in the country to bring our employees the best in benefits. Health benefits begin on your first day of employment.

Pictured: Our company's commitment and contribution to the environment and to the world community are an integral part of Canon's management structure, product design, manufacturing, and corporate culture. Our corporate responsibility efforts include community and social involvement, support of arts and education, and environmental initiatives.

More about the requirements
In addition to the qualifications listed under The Requirements tab, we're looking for a professional who has:

Preferred but not required:

• Experience working in clean rooms.
• Multi-chamber cluster systems and robotics experience.
• Experience with PLC and other software applications.
• Bilingual Communication skills in Japanese and English.

Initially, you may travel to Japan or Minnesota for four to six weeks for training. Once up to speed, You'll travel, by car, to client sites, but overnight travel will be rare. Overtime is almost always available and occasionally required.  The work environment also may include:

• A substantial amount of standing, walking, typing, grasping, talking and hearing.
• Occasional kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
• A variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.

Our goal is to bring on an Engineering Technician at level II. However, we also will consider candidates with more experience for a level 3 position.

More about the role
In addition to the responsibilities under The Role tab, you will:

• Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
• Provide training and assistance to other technicians.
• Effectively communicate with customers, Canon USA and Canon Anelva Japan employees.
• Escalate serious or complicated repair problems to senior-level team members.

The Equipment
Canon ANELVA's thin film formation technology, based on ultra-high vacuum technology, is a driving force for innovations in the storage device field. In fact, high-density magnetic heads and disks for use in hard disk drives for PCs and servers have been realized using sputtering equipment manufactured with the proprietary technology of CANON ANELVA, which commands the world's largest market share in the segment.

You will support multi-million dollar solutions (pictured throughout this posting) that include:

• Sputtering equipment that enables mass production and next-generation development of hard disks (magnetic disks).
• Sputtering equipment for GMR heads and TMR heads that utilizes the tunnel effect.
• Manufacturing equipment that integrates milling, insulator, HARD bias and cap layer processes.
• Dry etching equipment for magnetic films incorporating. Canon ANELVA was the world's first developer of reactive ion etching equipment.

More about your success
You'll follow SOPs in this role, but the job involves much more than ticking off the boxes. You'll need to develop a strong understanding of what is behind the procedures you perform and how the various parts of the equipment interact. You'll collect data regularly, and in addition to simply reporting it, you'll need to be able to interpret it and use it in troubleshooting.

Technical knowledge will be essential, but just as important will be communication and interpersonal skills. You'll interact with customer contacts regularly and, in addition to representing Canon effectively, you'll need to be able to probe for information. This may involve interacting with non-technical people, and you'll need to adjust your communication style accordingly. Customer service is a priority, although you also will need to manage expectations in some situations.

Those who thrive on the Technical Support team share the following qualities:

• A passion for Canon's semiconductor products.
• Self-motivation and a strong drive to excel.
• Big-picture vision as well as robust attention to detail.
• A sense of ownership and accountability.
• The ability to manage multiple tasks and priorities effectively.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. 

Pictured: Highly productive ML3000 series PVD equipment is used in manufacturing magnetic disks for hard disk drives (HDD). Due to a variety of available hardware options, this equipment is also useful for next generation hard disk development. ML3000 provides excellent cost of ownership.